Go the extra mile…It’s never crowded.
Nov 17, 2017 SparkTG
In today’s competitive world, customers have become more powerful than ever. If you don’t serve them best, they will be…
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10 Simple Steps to Improve your IVR
Nov 14, 2017 SparkTG
Quite a number of the IVRs we hear when we call any organisation today lack expertise and hence they confuse…
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Why Is Customer Service Important to an Organization?
Nov 11, 2017 SparkTG
It takes months to find a customer and only seconds to loose one – Anonyms Customer service does not end…
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The Need of an Efficient Agent for a Successful Business
Oct 28, 2017 SparkTG
An agent in a customer service is not just a single role to be played. Agents are...
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Building Successful Business with Customer Loyalty
Oct 20, 2017 SparkTG
Customer Loyalty is a hard-earned alliance. To gain a flourishing business...
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How to Improve quality customer service
Oct 12, 2017 SparkTG
The customer today is well informed and knowledgeable and expects something more from the businesses...
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Thinking about Personalizing your Customer Service?
Sep 30, 2017 SparkTG
Providing a quality customer service is what every business aspires for, and what every business works hard to...
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Cloud Contact Center Solution for State-of-the-Art Call Center Service
Sep 22, 2017 SparkTG
Call center is the most important...
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How Telephony Service Can Grow Your Business?
Sep 03, 2017 SparkTG
Businesses survive on profits and profits are gained through customers. When your customers are happy, your business speaks for itself...
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Call Center Software and Their Role in Providing Business Solutions to Call Centers
Aug 18, 2017 SparkTG
Call center software’s or customer relationship management software provides solutions...
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Get The Best Call Center Software For A Call Center Business
Aug 01, 2017 SparkTG
A call center organization needs call center software which is also known as Customer Relationship...
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