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Customizable dashboard that gives insights of your business data.

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Spark TG - Console

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Spark TG - Console

Get a fully customized dashboard that puts all your important metrics and data at your fingertips.

In today's digital age, it's essential for businesses to have access to real-time data and insights to make informed decisions.

Our console provides you with a powerful tool to visualize, analyze and make sense of your business data.

Whether you're looking to track agent performance, sales, customer engagement or other key KPIs, our customized dashboard has got you covered.

With a user friendly interface and customizable features, you can easily create and share insightful reports that will help you drive business growth.

Spark TG - Console

What is Console?

Console is a data visualization tool that provides users with a real-time, visual representation of their business data.

It allows users to monitor and analyze data in a single, easy-to-use interface.

The console presents data in an intuitive and customizable format, allowing users to quickly identify trends, patterns, and insights that can help inform business decisions.

With a customized console, users can create and share interactive reports that enable them to gain a deeper understanding of their business performance, track progress towards goals, and identify areas for improvement.


Real time data on agent performance

Queue or service management tool

Visual interactive interface

Customizable KPI to display on dashboard

Historical data analysis for trend identification

Data export options

Alerts & notifications for critical KPIs & metrics

Access control & security permissions

Data filtering & segmentation


Real time monitoring

Improved agent performance & transparency

Reduced risk & errors

Enhanced customer experience

Highly scalable & faster problem resolution

Better forecasting & planning

Time & cost savings

Enhanced data visibility & accessibility

Clear understanding of business performance

Use cases

Observe agent availability & status

Performance metrics tracking in real time

Track service level & response time

Monitor queue length & wait time

Forecast future interaction volumes

Monitor abandoned rates

Historical interaction data analysis

Set up alert, warning and alarm

Track activity status periodically

and much more...!!!

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