Customer Service

How does Click to Call impact Customer Service?

Improve customer interactions over calls and increase call center agents’ productivity

With SparkTG’s powerful, easy-to-use contact center solution improve customer interactions over calls and increase call center agents’ productivity by providing an excellent experience to callers and real-time statistics to supervisors to stay on top of everything to monitor, react and control their call centers.

  • Increase Productivity

    Increase productivity of Call Center Agents with SparkTG’s blended calling feature wherein they can not only address customers inbound calls but can also follow up on open issues.

  • Optimize Efficiency

    Optimize Call Center operations by getting a better insight into issues addressed by agents. Personlize calls by addressing the callers with saved details to give above par experience.

  • Real-Time Analytics

    Analyse agent communication for further training and product feedback by complete recordings of each call made and received by call center agents.

Our Address

Advant Business Park B-906, Sector 142, Noida, India

Talk To An Expert

1800-123-454647

Email Us

sales@sparktg.com