Fueling Growth for Businesses
Why Businesses Trust Us
SparkTG provides cutting-edge communication solutions that drive results and enhance customer experiences across industries.
45%
Higher Customer Reach
35%
Reduction in AHT
22%
Faster Query Resolution
41%
Increased Customer Engagement
AI Business Engagements
Enhance customer interactions with AI-driven voice and chatbots that provide instant, round-the-clock support. Simplify complex queries and improve user experience through seamless automation.
Unified Communications
Centralize all customer interactions across voice, chat, and messaging channels. Ensure consistent, efficient communication, boosting team collaboration and customer satisfaction.
AI Agent Assist
Equip agents with real-time AI assistance to deliver accurate responses quickly. Improve efficiency and customer satisfaction through AI-driven guidance.
AI CC Audit
Leverage AI-powered audit tools to monitor and analyze agent performance. Identify improvement areas for better compliance and service quality.
Experience the Difference with SparkTG
Mobile App
Manage customer interactions anytime, anywhere with ease.
Agent Audit
Monitor agent performance for enhanced service quality.
Bulk Automated Dialer
Reach your audience with customized bulk IVR calls.
Agent Assist
Real-time support to empower agents and improve responses.
Voice AI Bot
Automate customer interactions with smart voice AI solutions.
WhatsApp Business API
Engage customers with secure, real-time WhatsApp messaging.
Chat Bot
Provide instant responses and boost customer satisfaction.
Contact Center
Centralized, seamless contact management across channels.
Blended Calling
Efficiently manage inbound and outbound calls together.
Custom IVR
Tailor IVR flows to meet specific business needs
Call Reports & Recording
Access detailed call insights and recordings.
Supervisor Dashboard
Real-time insights to monitor and guide agent activity.
Agent Dashboard
Simplify tasks and track performance at a glance.
Telephony APIs & CRM Integration
Connect seamlessly with existing CRM systems.
Conversation Insights using AI
Leverage AI to gain valuable conversation insights.
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Multilingual Capability
Communicate effectively with diverse language support.
Why Choose SparkTG?
#1 Unmatched Reliability
#2 Dedicated Support
#3 Top-Tier Security
#4 Scalability
#5 AI Powered
Integrate with your Preferred Business Tools
Open APIs, native integrations, and advanced webhooks - SparkTG seamlessly connects with all the essential tools your team relies on.
