Click-to-call: Features and Benefits

1 July 2022

In this era where everybody has a smartphone, many customers look to connect with the company before making certain purchase decisions. Companies notice these consumer behaviors and thus focus on keeping call-to-action as user-friendly as possible.

Imagine a customer desiring to buy the product of your company. He is confused and wants to know some information about the product. But he dropped the idea to buy your product because he could not find the CTA (call to action) button on your website or mobile app. That’s obviously a loss to your company. Isn’t it?

Therefore, these days, many companies are opting for a click-to-call solution to boost their sales and conversion rate. Click-to-call has various other benefits but before we jump into that, let’s understand in brief what click-to-call service is all about.

What is a Click-to-Call Solution?

Click-to-call is a cloud-based technology where your customers can connect with you without dialing your phone number. They can simply click on the call widget or CTA option and the call will be initiated. How simple is that, isn’t it? Direct calls to a certain department. Also get insights into inbound and outbound calls in the form of reports and call recordings, easy integration, etc.

- You can do all of these things and many more by choosing a click-to-call service for your organization.

Also Read -How does Click to Call impact Customer Service?

Let’s have a look at the infographic below to understand the benefits of a click-to-call solution.

Click-to-call: Features and Benefits

Conclusion

Click-to-call solutions will not only help you in boosting your sales and conversion rates but will also help you in enhancing your customer’s experience. We hope you understand by now what is click-to-call, and what are its features and its benefits.

If you are looking for this solution for your business, you can reach out to us at 1800-123-454647.

Author

Neha Gupta

Talk to Sales: 1800-123-454647

Click-to-call: Features and Benefits

What is a Click-to-Call Solution?

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