INDUSTRY

Insurance

USE CASE

Lead Generation

PRODUCT

WhatsApp Business API

Overview:

Meaningful communication proves vital in the insurance business, particularly in creating awareness and changing customer attitudes. Using SparkTG's WhatsApp Business API Insurance sector clients can generate four times more potential customers. That changes the insurance industry dynamics because it simplifies the acquisition of new customers and business growth.

Metrics

30%

Cost Effective

4x

Increase in Leads

24*7

Availability

Outcome

As for the SparkTG’s WhatsApp solution, insurance lead generation has been significantly improved and there is a 4 times increase in leads as well as increased conversion rate. The functionality of the system’s simple mechanisms of automated messaging, ability to communicate with the customers in the way of interactive moments, and utilizing rich media, contributed to the relations and customer trust.

Moreover, SparkTG's WhatsApp Business API solution helps its Insurance company client enhance their brand image of being advanced and customer friendly.

Results achieved

  • Increase in lead generation by four times and an increased conversion rate
  • Improved Customer Engagement
  • Cost-Effective
  • Higher Conversion Rate
  • Enhanced Brand Image