Smart Call Dialer

Overview:

The Real Estate industry is a vibrant industry, and maintaining contacts with clients is a key priority. In order to improve its ability to handle more clients who had to wait for extended times and deliver superior customer service, a major real estate company utilized SparkTG’s smart call dialer, which has reduced call waiting times by 60 per cent. This paper will highlight the success story of SparkTG’s Real-Estate client who implemented SparKTG’s contact center solution and brought changes in their operations.