#Travel Industry

All articles tagged with #Travel Industry

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2 Articles tagged with “#Travel Industry”

WhatsApp Business API for Travel in India: From Booking Confirmation to Itinerary Sharing (Full Guide)

WhatsApp Messaging

10 August, 2026

9 min read

WhatsApp Business API for Travel in India: From Booking Confirmation to Itinerary Sharing (Full Guide)

A traveller does not want to hunt through an email inbox for their e-ticket at the airport, or dig through a booking portal for their hotel address at midnight. They want it on WhatsApp — the app already open on their phone. This is the complete guide to how Indian travel platforms are using WhatsApp Business API across the entire booking journey, from confirmation to the itinerary the traveller actually opens mid-trip.

Travel Tech in 2026: How India's Leading OTAs Use AI Voice Bots to Upsell and Retain Customers

Industry Insights

25 July, 2026

9 min read

Travel Tech in 2026: How India's Leading OTAs Use AI Voice Bots to Upsell and Retain Customers

A booking confirmed at midnight. A flight change three hours before departure. A hotel upgrade offer that needs to land before the guest checks in elsewhere. Indian travel platforms run on moments that will not wait for a human agent to be available. This is how AI voice bots are becoming the operational backbone of travel booking, upsell, and retention in 2026.