Travel & Hospitality Solutions
SparkTG Travel and Hospitality Communication Solution is a cloud contact center system built to augment customer communication, enhance service and increase bookings.
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Solution Overview
Everything you need to know about our Industry-Specific Solution
This solution enables travel and hospitality businesses can manage bookings, route calls to the relevant team, manage seasonality spikes, and provide personalized customer support 24/7.
Key Benefits
Single Number Communication
Handle all of your calls from all of your customers on a single number
Personalized Caller Experience
Customers are greeted with live caller details and context
Increase Bookings & Retention
Provide timely assistance across the customer lifecycle
Real-time Call Transfers
Transfer the call instantly to an expert in case of complex queries
Why Choose This Solution
Core Benefits
Single Number Communication
Handle all of your calls from all of your customers on a single number
Personalized Caller Experience
Customers are greeted with live caller details and context
Increase Bookings & Retention
Provide timely assistance across the customer lifecycle
Real-time Call Transfers
Transfer the call instantly to an expert in case of complex queries
Success Stories
See how businesses like yours have succeeded with our solution
Luxury Hotel Chain Increases Direct Bookings by 32% with Omnichannel Communication
Learn how this five-star hotel group transformed their booking process and guest communications to reduce OTA dependency.
Major Airline Achieves 89% Customer Satisfaction During Disruption Management
Discover how automated, timely communications helped maintain customer loyalty even during significant flight disruptions.
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Ready to implement this solution in your business?
Our experts are ready to help you transform your operations with our industry-leading solution.