SparkTG
Privacy & Security

Privacy Policy

SparkTG Info Pvt Ltd

Last updated: July 14, 2026

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Our Commitment to Your Privacy

At SparkTG Info Pvt Ltd, we are committed to protecting your privacy and ensuring the security of your personal information. We only ask for the data a given feature genuinely needs to work, and we don't hold on to it, or use it, beyond that. This Privacy Policy explains what we collect, why, and how we keep it safe.

Personal data means any information about an individual from which that person can be identified, including addresses, date of birth, password and payment information. It does not include data where the identity has been removed or otherwise anonymized (anonymous data). As a rule, we limit collection to the fields a feature actually requires — if a service doesn't need your billing address to function, we won't ask for it.

We collect your personally identifiable information including:

Name and email address
Contact number
Credit/debit
Internet Protocol (IP) address

We collect this information when:

When you take our services or enquire about products through our Website, App, or customer service team

When you register with us or subscribe to our newsletters and promotions

When you set up a free account or participate in surveys and provide feedback

When you engage with us in online or offline events or third-party platforms

We use personal information only for the purposes described in this policy — mainly to provide the services you've asked for. We don't repurpose your data for something unrelated without telling you first, and where we use it for marketing, you can opt out at any time.

We may use your personal information for:

Resolve disputes and troubleshoot problems
Promote services and collect fees
Customize your experience
Detect and protect against fraud
Conduct research and analysis
Send important notifications

When you purchase something from our company, as part of the buying and selling process, we collect information including:

Company name and address proof
Company email address
Company MOA and GST details
IP address and browser information

Where we integrate with third-party platforms or technology partners (for example, e-commerce platforms like Shopify) to deliver part of our service, we put data protection terms in place with those partners covering how personal data may be handled, and we don't let it be used outside that scope.

How do you get my consent?

When you provide us with personal information to sign up for a plan, verify payment for your subscription, request a demo or trial, or raise a support request, we imply that you consent to our collecting it and using it for that specific reason only. We honour whatever consent choice you make, and if you later change your preference, we apply that going forward.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you at any time by contacting us at info@sparktg.com.

Opting out of data sale or sharing

We do not sell personal data to third parties. If our practices ever change in a way that would qualify as a "sale" or a broader "sharing" of your data under applicable law, you'll be able to opt out at any time by writing to info@sparktg.com, and we'll apply that choice going forward.

Automated decisions

If we ever use an automated process to make a decision that has a legal or otherwise significant effect on you, you can ask us to have a person review that decision instead by contacting us at the email above.

Secure Payment Processing

Powered by industry-leading security standards

We use Razorpay for processing payments. We do not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS Compliant256-bit SSLEncryptedSecure

We keep personal data only for as long as it's needed for the reason it was collected — to deliver a service you've asked for, meet a legal, tax or accounting obligation, or resolve an active dispute. Once none of those reasons apply, we delete or anonymize the data rather than holding onto it indefinitely.

If you'd like a specific record removed sooner, you can ask by contacting info@sparktg.com, and we'll act on it unless we're legally required to keep it.

Security

We take reasonable, industry-standard precautions to keep personal data from being lost, misused, accessed, altered or destroyed without authorization.

Cookies

We use cookies to maintain your session. They are not used to personally identify you on other websites.

How We Protect Data Technically

Data is encrypted in transit and at rest using standard encryption protocols.
Backups are encrypted and kept isolated from our live production systems.
Development and testing work is done in separate environments from live customer data.
Personal data is accessible only to staff who need it to do their job, and that access is logged.
Staff accounts follow strong password requirements.
We maintain a security incident response process to detect, contain and, where required by law, notify people affected by a data incident.

Questions and Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information:

Address

SparkTG Info Pvt Ltd
B-906, Advant Navis Business Park
Sector 142, Noida, 201305

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. Please review this policy frequently to stay informed about how we protect your information.