SparkTG
SparkTG Solution

Call Masking Solution

Call Masking Solution provides a secure, uninterrupted and a private environment for communication as well as links up both the parties over voice call without revealing the numbers, thereby preserving confidentiality, compliance and customer confidence on real-time.

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Call Masking Solution - Protect privacy with virtual phone numbers

Product Overview

Everything you need to know about Call Masking Solution

SparkTG Call Masking Solution helps businesses protect user data as a middle layer between customers and agents/drivers/vendors. Be it ride-sharing, delivery, e-commerce or customer support, mobile number masking allows communication without exchanging personal numbers between both parties. It seamlessly integrates with your infrastructure and works at scale so that you can handle high call volumes without compromising on quality or privacy with this cloud call masking system.

Key Benefits

Enhanced Privacy

Protect both customer and employee phone numbers for improved privacy

Reduced Fraud

Prevent unauthorized communications and potential scams

Improved Tracking

Monitor and analyze all communications for quality and compliance

Compliant & Secure

Comply with GDPR & TRAI and various other regional data regulations.

Product Highlights

Real-time number masking
Temporary or permanent masking
Call recording and monitoring
Usage analytics
API integration
Custom retention policies
Number pooling

Customer Testimonials

What our customers say about us

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Implementing Call Masking in our food delivery app has dramatically reduced privacy complaints from both customers and delivery partners. It's a win-win solution that enhances trust in our platform.

Arjun Sharma

Arjun Sharma

FoodExpress

"

As a ride-sharing platform, communication between drivers and riders is essential, but privacy is equally important. Call Masking provides the perfect balance, allowing necessary communication while protecting everyone's privacy.

Neha Singh

Neha Singh

RideNow

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Ready to transform your business communications?

Get started with Call Masking Solution today and see how our solution can help your business grow.