SparkTG
E-Commerce Integration

Shopify + WhatsApp Integration

Connect your Shopify store to WhatsApp Business API for automated order updates, COD confirmation, cart recovery, and opt-in marketing broadcasts — all from one platform.

No-code Shopify setupWhatsApp Business APIWorks with COD & prepaid

17+

Automated Scenarios

3

Consent-Based Tiers

24/7

Always-On Automation

Shopify
SparkTG

Your Store

via SparkTG · WhatsApp Business

Live
✅ Order #SP1042 confirmed — thank you for shopping with us!10:14 AM
🚚 Your order has shipped. Track it here.10:15 AM
📍 Out for delivery today, 2–6 PM.10:16 AM

Why Merchants Choose This Integration

Everything you need to turn WhatsApp into a revenue and support channel for your Shopify store.

Set Up in Minutes

Connect your Shopify store and WhatsApp Business number without writing a single line of code.

Fewer RTOs

Automatic COD confirmation and reminders cut down fake orders and return-to-origin shipments.

Recover Lost Sales

Abandoned cart, back-in-stock and price-drop nudges bring shoppers back automatically.

Policy-Compliant by Design

Built-in opt-in checks keep every marketing broadcast aligned with WhatsApp Business Messaging Policy.

No More Support Backlog

Order status, delivery and refund updates go out automatically, reducing "where is my order" tickets.

Seamless Human Handoff

Any conversation can be escalated from automation to a live agent on WhatsApp without losing context.

How It Works

Three steps from Shopify order to WhatsApp conversation.

1

Connect Your Store

Link your Shopify store and WhatsApp Business Account in a guided, no-code setup flow.

2

Configure Your Scenarios

Turn on the order, cart and campaign messages you want — approve templates once and you're set.

3

Go Live

Automated messages start flowing immediately, with every conversation visible in one dashboard.

Automated Messaging, By Scenario

Every message this Shopify integration can send, grouped by how much customer consent it requires.

Tier 1 messages require no opt-in. Tiers 2 and 3 require customer consent per WhatsApp Business Messaging Policy.

Tier 1 · Automatic, No Opt-In Needed

Automatic, No Opt-In Needed

Transactional order updates that don't require marketing consent.

Order Confirmed

Instant confirmation the moment a Shopify order is placed, with order number, items and delivery estimate.

Order Shipped

Automatic shipping update with carrier name and tracking link as soon as the order status changes to shipped.

Out for Delivery

A same-day heads-up when the courier marks the shipment out for delivery, so someone is ready to receive it.

COD Confirmation Request

A one-tap Yes/No confirmation for Cash-on-Delivery orders, cutting down fake and unconfirmed COD orders.

COD Reminder

Automatic follow-up if a COD order isn't confirmed within a set window, so fewer confirmations get missed.

Delivery Failed / Reschedule

Instant alert with a reschedule link when a delivery attempt fails, no support call needed.

Order Cancelled

Confirmation message when an order is cancelled — by the customer or the store — with clear next steps.

Refund Processed

Automatic update once a refund is processed, including the amount and expected credit timeline.

Get Started

Want our team to help you connect Shopify and WhatsApp?

Share your details and we'll help you get set up — no developer or agency required.

  • Free setup walkthrough for your store
  • Guidance on WhatsApp template approvals
  • Answers to any automation or compliance question

Frequently Asked Questions

Common questions about the Shopify + WhatsApp integration.

Ready to automate your Shopify + WhatsApp messaging?

Tell us a bit about your store and our team will help you get set up — no developer required.