
WhatsApp Messaging
06 October, 2026
10 min read
The D2C Brand's Guide to WhatsApp Order Notifications on Shopify
A customer places a COD order on your Shopify store, the confirmation email goes unread, and two days later they message your brand asking where their order is. WhatsApp order notifications are built to stop that conversation before it starts. This is a step-by-step guide to setting them up on Shopify: which events to message, how the integration works, how to handle COD confirmation, and the mistakes that get messages ignored.
