SparkTG
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Spark Technology Group Inc. (SparkTG)
Navodit Gupta is a Sales Manager at Spark Technology Group Inc. (SparkTG), focused on driving adoption of SparkTG's AI-powered communication solutions — including WhatsApp Business API, Cloud Telephony, AI Chatbots, and Unified Communication platforms. With prior experience in IT sales at DreamBox INC., EdTech at Byju's, and event-tech at Venuelook, he brings a consultative sales approach that helps SMBs and enterprises identify the right SparkTG products for their communication needs. Navodit specializes in lead conversion and building strong client relationships that drive long-term growth.
SparkTG Products
Areas of Expertise
2 published articles

Most Indian B2B operations run their customer communication across six separate tools that were never designed to work together. A separate ACD, a separate IVR builder, a separate WhatsApp platform, a separate QA tool, a separate analytics dashboard, and a CRM that only partially connects to any of them. Here is why that setup is more expensive than most teams realise — and what replacing it with one unified dashboard actually looks like.

A step-by-step guide for Indian D2C brands setting up AI-powered customer support — from your first COD confirmation flow to a fully automated returns process. No jargon, no theory. Just the exact build order that gets you live in weeks, not months.
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