Customer Recent Calls Documentation

Customer Recent Calls

v1.0

Customer Recent Calls

v1.0

Customer Recent Calls

Get customer call history

Call Analyticsv1.01 Endpoint

Overview

Customer Recent Calls : GET : /customer-recent-calls

Authentication

Basic Authentication

Methods

GET

Parameters

2 Parameters

Response

JSON Format

Available Endpoints

GET/customer-recent-calls

Key Parameters

recent_txn_id(List String)

40391936-ea2a-450e-89c0-529b6a8945a5,f95e0068-89a0-478f-b982-4562fcbadfff,11d6928b-80de-4b1b-97e5-e002667f8ad3

svc-id(Integer)

Quick Example

Try this API with a simple cURL command

Basic API Call

curl -i -u "username:password" "https://telephonycloud.co.in/api/v1/customer-recent-calls?svc-id=1&recent_txn_id=40391936-ea2a-450e-89c0-529b6a8945a5,f95e0068-89a0-478f-b982-4562fcbadfff,11d6928b-80de-4b1b-97e5-e002667f8ad3"

💡 Replace username:password with your actual credentials

Response Preview

Sample response from this API

Sample Response

[{"duration":"4","receivedBy":null,"note":"","disposition":"MISSED","xnid":"6c26516d-cef8-4246-acc7-faa0178a8ccd","recording":null,"time":"2019-04-0413:36:10","callType":"INBOUND","ivrData":""},{"dura...

View complete response format in Response section

Related APIs

Agent Recent Calls

Get agent call history

View Documentation