Admin Dashboard Details Documentation

Admin Dashboard Details

v1.0

Admin Dashboard Details

v1.0

Admin Dashboard Details

Real-Time Call Center Overview for Supervisors & Admins

Adminv1.01 Endpoint

Overview

Retrieve a live snapshot of your contact center, including agent status, service details, call statistics, and queue information

Authentication

Basic Authentication

Methods

GET

Parameters

1 Parameters

Response

JSON Format

Available Endpoints

GET/dashboard

Key Parameters

svc-id(Integer)

Quick Example

Try this API with a simple cURL command

Basic API Call

curl -i -u "username:password" "https://telephonycloud.co.in/api/v1/dashboard?svc-id=1"

💡 Replace username:password with your actual credentials

Response Preview

Sample response from this API

Sample Response

{
  "isSupervisor": true,
  "userName": "AgentN",
  "serviceName": "TestService",
  "svcId": 1,
  "agents": [
    {
      "id": 1,
      "number": "9999880403",
      "number1": "",
      "name": "Adm...

View complete response format in Response section

SparkTG

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