SparkTG
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Automate your customer conversations on WhatsApp with WABA Bot. Provide instant support, answer FAQs, and boost engagement 24/7, all through a smart AI-powered chatbot.
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Everything you need to know about WABA Bot – Smart WhatsApp Automation
WABA BOT — A rule-based WhatsApp chatbot based on WhatsApp Business API Intended to tackle everyday customer interactions, it enables businesses to offer swift, uniform, and dependable responses — without human intervention. From FAQs, product information, booking confirmations, or order notifications, SparkTG’s WABA BOT ensures that you are available at all times for your customer on their favorite messaging app. Our rule-based bot differs from AI-driven bots that may sometimes complicate solutions; we lay emphasis on accuracy over geeking out on the bot side. It runs on the flows and rules defined by your business where there is no confusion, and you have 100% control over customer communication.
Automated responses make the wait disappear
Provide unvarying, professional, and tailor-made engagement
less reliance on sprawling customer service teams
thousands of concurrent chats with zero delay.
Explore the powerful capabilities of WABA Bot – Smart WhatsApp Automation
Pre-configured answers to repetitive customer questions such as business hours, pricing, delivery timelines, and service availability.
Allow several agents to reply to customer inquiries at once. Allocate chats, monitor performance, and leave no customer unattended.
Utilize structured decision trees fully utilizing what menus of sort read as “press 1 for Sales, press 2 for Support” so that customers change easily and your queries are resolved quickly.
Get all necessary customer information inside WhatsApp. The bot is able to pre-qualify leads using rule-based flows and Sophisticated lead qualification before transferring them to your Sales team.
Provide regular updates to customers: order confirmations, shipping updates, or appointment reminders (all automated)
Contact our team for pricing tailored to your specific needs
Contact our team for pricing tailored to your specific needs
Speak with our sales team
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Common questions about WABA Bot – Smart WhatsApp Automation
WABA BOT is a type of WhatsApp chatbot that serves as a rules-based solution based on WhatsApp Business API. It is Rule-based, automated conversations for fast, consistent answers to customer questions.
A bot provides answers as per the rules according to the flows defined by the business. More predictable, more accurate, and more reliable for structured use-cases compared to AI bots since we are not waiting for it to learn by itself (which means, not using it in production yet).
All WABA BOT can be used by any business that engages with customers ranging from sectors like retail, e-commerce, healthcare, travel, and education to real estate and financial services to enhance communication and reduce cost associated with support.
Yes. With our solution, you can have thousands of chats at the same time, no customer needs to wait.
Absolutely. We allow you to create your very own conversation tree depending on your business — from FAQs and order tracking to lead generation and support.
What our customers say about us
Since integrating SparkTG’s WABA Bot, our customer response time has dropped drastically. Customers get instant replies on WhatsApp, and our support team can focus on more complex queries. It’s been a game-changer for our business!
Ritika Sharma
The WhatsApp Bot has made patient communication seamless. Appointment reminders, FAQs, and follow-ups are now automated, improving patient satisfaction and reducing missed appointments.
Sneha Verma
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Get started with WABA Bot – Smart WhatsApp Automation today and see how our solution can help your business grow.