SparkTG
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SparkTG’s WABA Contact Center Solution enables businesses to manage customer interactions on WhatsApp with ease.
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Everything you need to know about WABA Contact Center Solution
We offer a WABA Contact Center solution combining a modern contact center and WhatsApp. It enables businesses to address customer inquiries, manage sales, offer support, and send alerts – all through a unified solution. For any startup tied to a growth or an enterprise, we help your teams interact faster, better, smarter, and more efficiently with prospects
With custom and interactive WhatsApp messages, keep customers engaged.
Chatbot automation and intelligent routing can answer multiple queries in a flash.
Address leads and convert inquiries into sales with active conversations.
Be where the customers are already using it every day.
Explore the powerful capabilities of WABA Contact Center Solution
Answer and manage all customer conversations from a single platform. Say goodbye to switching between devices or accounts.
Allow several agents to reply to customer inquiries at once. Allocate chats, monitor performance, and leave no customer unattended.
Use smart chatbots for 24/7 automation of FAQs, product inquiries, and order status updates. Live Agent Transfer — Conversations can be smoothly transferred to a live agent, when required.
HIGH OPEN RATE: deliver bulk notifications, offers and updates directly on WhatsApp Ideal for marketing campaigns and customer recall purposes.
Automatically route chats to the right agents or departments. Define Escalation Guidelines to Effectively Troubleshoot Critical Issues
Contact our team for pricing tailored to your specific needs
Contact our team for pricing tailored to your specific needs
Speak with our sales team
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Common questions about WABA Contact Center Solution
WABA Contact Center – A customer engagement solution built on the WhatsApp Business API WhatsApp Business API The WhatsApp Business API enables businesses to manage and automate their WhatsApp conversations for sales, support, and customer engagement.
SparkTG has built enterprise solutions with seamless automation, AI chatbots, multi-agent, and customer relationship management (CRM) integration, making it fully compliant and scalable without any compromise on security.
Yes. Integrate with Popular CRMs, Helpdesks, and Business Tools to keep customer data in one place.
Absolutely. SparkTG provides spark tg that is end to end encrypted and implementation of secure APIs and GDPR compliance to provide the most security unit.
Yes. We built our solution to be scalable. Irrespective of being a big enterprise or a small startup, you can customize features based on what you want.
What our customers say about us
SparkTG’s WABA Contact Center transformed how we handle customer queries. Everything from chats to agent handovers is seamless and efficient.
Priya Nair
With SparkTG’s WABA Contact Center, we can manage hundreds of customer chats simultaneously without losing quality. A game-changer for support!
Sandeep Verma
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Get started with WABA Contact Center Solution today and see how our solution can help your business grow.